"Dear Everyone
Last Thursday I accidentally allowed my tow rope to be pulled into my Sea-Doo. The following day was the last day of vacation for my family from Texas. That morning I brought in my SeaDoo and you were kind enough to fix it within a few hours, allowing my family to enjoy it on their last day in Maine.
I want you to know how I appreciate the quick service that allowed everyone to enjoy their last day in Maine on the SeaDoo before they returned to Dallas to the 102 degree heat.
Sincerely
Fred"
Anonymous